Hello,
Welcome to our customer support service. We're here to assist you with any questions, issues, or requests you may have.
Our support team consists of dedicated and experienced professionals, ready to provide quick and efficient assistance whenever you need it. We want to ensure that your experience with us is the best it can be, and we're committed to resolving any issues that may arise in the most satisfactory manner for you.
Please feel free to reach out to us at any time. Please send us an email or contact us through this channel, and we'll be happy to assist you through this channel. We're available 24 hours 7 days per week to help you with your inquiries, provide guidance, or resolve any issues you may be facing.
support@gleamharmony.com
Thank you for choosing Gleam Harmony. We're here to assist you and aim to provide the best service possible.
Best regards,
Contact us
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
