Hello,
If you're looking to return a product, we're here to help make that process as simple and convenient as possible.
Our returns support team is ready to assist you at every step of the return process. If you have any questions about our return policy, the status of your ongoing return, or need assistance initiating a return, please don't hesitate to reach out to us.
We understand that sometimes things don't go as expected, and we're committed to ensuring that your return experience is smooth and satisfactory. We'll do our best to resolve any issues and ensure you're happy with the outcome.
Please send us an email or contact us through this channel, and we'll be happy to assist you with your return.
return@gleamharmony.com
Thank you for choosing our company. We're here to ensure that your shopping experience is excellent, from the moment of purchase to the return, if necessary.
Best regards,
Contact us
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
